Scoot Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Google Pay
- Loyalty Points
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery5.0
- Return Policy4.5
- Good Value4.3
- Price & Quality4.7
- Customer Service4.6
Recent Customer Reviews (8)
Kelly Getty
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Harley Carey
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Marco Winkel
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Tanja Ebersbach
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Alira Caldera
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Vanessa Pfeiffer
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Joe Ali
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Paul Duerr
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Payment Methods
Accepted Payment Options:
Prices for items on Flyscoot.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Google Pay
Loyalty Points
Payment Process
- Payments can be made online during the checkout process.
- For Scoot credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Scoot Pros & Cons
Pros
1
Affordable Fares: Scoot offers significantly cheaper flights compared to major airlines, making it a budget-friendly option.
2
Flexible Booking: Passengers can choose to pay only for what they need, such as extra luggage or meals.
3
Good Service: The cabin crew is often described as young, energetic, and polite, providing good service despite the budget nature of the airline.
4
Comfortable Seats: While economy seats may be cramped, Scoot's "Super" seats offer more legroom and comfort, especially in the "Scoot-in-Silence" section.
5
Efficient Fleet: Scoot operates a young and fuel-efficient fleet, including Boeing 787 Dreamliners, which contribute to smooth flights.
CONS
1
Cramped Seats: Economy seats can be quite cramped, which may be uncomfortable for some passengers.
2
Extra Charges: Scoot charges extra for various services like meals, luggage, and entertainment, which can add up quickly.
3
Limited Amenities: There are no seatback screens, and passengers are expected to bring their own entertainment devices.
4
Potential Delays: Some passengers have reported delays, although this is not a universal experience.
5
Customer Support Issues: Some travelers have experienced poor customer support and long check-in lines, especially at certain airports.
Scoot Features and Benefits
Features
ScootPlus
Premium fare includes 15kg cabin baggage (up to 2 pieces), 30kg check-in baggage, welcome drink and hot meal with beverage, complimentary seat selection, priority check-in and boarding (BoardMeFirst), 30MB Wi-Fi, and in-seat power.
In-flight Entertainment
Passengers can play games, browse inspirational travel content, and track flights in real time using the interactive ScootHub flight map.
Employee Benefits & Culture
Competitive salary, concessional staff travel discounts, flexible benefits plan, lateral transfers, job rotations, and internal promotions.
Digitalisation
Continual exploration of new technology to digitalize processes, enabling employees to work more efficiently.
Affordable Fares
Significantly cheaper flights compared to major airlines, making it a budget-friendly option.
Flexible Booking
Passengers can pay only for needed extras like luggage or meals.
Good Service
Young, energetic, and polite cabin crew providing good service.
Comfortable Seats
Super seats offer more legroom and comfort, especially in the Scoot-in-Silence section.
Efficient Fleet
Young and fuel-efficient fleet including Boeing 787 Dreamliners, contributing to smooth flights.
Fly Fare
Basic fare with 10kg cabin baggage (up to 2 pieces); check-in baggage, meals, seat selection, BoardMeFirst, Wi-Fi, and power available for additional fee.
FlyBag Fare
Cabin baggage plus 20kg check-in baggage; meals, seat selection, BoardMeFirst, Wi-Fi, and power available for additional fee.
FlyBagEat Fare
10kg cabin baggage (up to 2 pieces), 20kg check-in baggage, and hot meal with beverage; seat selection, BoardMeFirst, Wi-Fi, and power available for additional fee.